If the buyer is a consumer in the sense of §13 BGB, he can make his contractual declaration
within two weeks after receipt of the goods without giving reasons
in text form or by returning the goods. The deadline
begins at the earliest with receipt of this instruction. To preserve the
The timely dispatch of the revocation is sufficient for the revocation period. The
Revocation is to be addressed to:
Hansastrasse 45 c
Phone: +49 (0)212 88 139 578
In the event of a valid revocation, the goods received by both parties shall be
Benefits to be refunded. Can the buyer give the seller the
received in whole or in part, or only in part.
deteriorated condition, he may have to return the goods in this respect.
pay compensation for lost value. This shall not apply in the case of the transfer of items if
the deterioration of the item is due exclusively to its inspection – such as
it would have been possible for you, for example, in the retail store – back
is. In all other respects the buyer can avoid the value obligation to indemnify, in that
You do not take the thing into use like an owner and everything
omits anything that impairs their value. Things that can be shipped by parcel
are to be returned to the seller. The buyer shall bear the costs of
return if the delivered goods correspond to the ordered goods.
and if the price of the goods to be returned exceeds an amount of
of 40.00 euros or if, in the event of a higher price, the
the goods at the time of the revocation has not yet received the consideration or
a contractually agreed partial payment has been made. Otherwise
the return for the buyer free of charge. Not package shippable
Things are collected from the buyer.